Dirty Tony's ^®
100% Pure Olive Juice

Return Policy

5600 Braxton
Houston, TX 77036

Tel: (713) 783-3196
Fax: (713) 783-5935
Dba: All American Trading of Houston
shiv@texasolive.com

We guarantee your satisfaction with all merchandise purchased at Texas Olive. You may return any item for a refund of the purchase price less shipping and handling fees. In order to return a product, you must send it the products back unused (non opened, not used) and in its original packaging and with copy of invoice no more than 2 weeks after you received it. You need to send the product to following address: Texas Olive 5600 Braxton Houston, TX 77036 Can I return or exchange merchandise if I do not have the original receipt? Please call: (713) 783-3196 or e-mail us and we will be happy to search our database for your original order, and if we are able to match your purchase to an order in our system, we will be pleased to process your return. Returns can be processed either with a receipt, or if we can locate the purchasing information in our database. How do I return a defective or damaged product? If you should receive a damaged or defective item, please let us know! Customer Service Representatives are available to assist you Monday through Friday, 9:00 a.m. to 5:00 pm at (713) 783-3196 or via email at allamerican@pdq.net. We will gladly facilitate the return of your product and send you a replacement. We are committed to providing excellent customer service. What do I do if my order was shipped incomplete or I received the wrong item ? If you should receive an order that is incomplete, or if the wrong item was shipped, please let us know! We are committed to providing excellent customer service, and Customer Service Representatives are available to assist you Monday through Friday, 9:00 a.m. to 5:00 pm at (713) 783-3196 or via email at allamerican@pdq.net. We will be glad to correct the error and send you the missing item(s) or the product originally ordered. When can I expect to receive a credit for my return? Refunds will be given to the original purchasing credit card for the purchase price shown on your receipt, less shipping and handling charges. Depending on your credit card company's policies, it may take one to two billing cycles for the credit to appear on your statement, however within 48 hours of our receipt of your returned item, we will process the return and credit your account. Will I receive a confirmation that you received my return? Once we receive your returned item, we will process your return and credit your card within five business days after receipt in our return processing center. If your order information included an email address, you will receive an email confirmation that your return has been processed.

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Wholesale/distributor inquiries welcome.

Texas Olive 6622 Supply Row Houston, TX 77011
Tel: (713) 783-3196   Fax: (713) 783-5935
Dba: All American Trading of Houston
E-mail: shiv@texasolive.com